Henrik Madsen, CEO of Devoteam's ServiceNow unit, kicks off the day with an inspiring welcome, outlining the vision for digital transformation and the key themes that will be explored throughout the conference.

Christian Christiansen presents a focused look at the Danish ServiceNow market, highlighting key initiatives and the platform's growing impact.

ServiceNow AI Agents don’t just assist, they take action. Damien Davis from ServiceNow presents Agentic AI for business transformation.

Learn how to create a scalable platform strategy that aligns with your business objectives, driving digital transformation and maximizing return on investment, based on our in-depth analysis of EMEA's platformization landscape

In this session, Malene Bartholin from Vestas will detail the company's comprehensive digital transformation of its employee service ecosystem. Gain valuable insights into their approach to improving productivity and the digital employee experience.

ServiceNow has become a powerful tool for the City of Copenhagen. Susanne Hansen will present the city's approach to maximising its investment, showcasing how they have achieved significant profit realisation. Gain insights into their best practices and lessons learned.

Prepare for an unscripted and informative panel discussion, where Damien Davis from ServiceNow will lead Susanne Hansen, Malene Bartholin, and Maria Kähler as they share their candid insights on achieving tangible business results with ServiceNow, and navigate the challenges of modern digital landscapes.

In hindsight it’s all so clear! Imagine looking back at a failed ServiceNow implementation. I bet you would all easily be able to come up with lots of reasons why you failed. But that is simply too late. Instead you should try to predict what might go wrong and then do something about it. With focus on a typically quite complex area like Governance, Risk & Compliance, we have taken a trip to the future and conducted a 'premortem' analysis, that will help you understand what went wrong in your future ServiceNow GRC implementation and increase your chance of success.

Telia Company has adopted ServiceNow as its single platform for GRC and IRM to deliver a real-time view of risk and compliance across all our markets. This session will review how Telia has taken ServiceNow's out-of-the-box IRM experience to the next level, enabling all business units across the organization to effectively and efficiently work with risk and compliance for their Entities, while retaining full transparency for the company's central Risk Management function.

Helene Krejsager presents Energinet's innovative approach to asset management, showcasing how they've utilised ServiceNow to drive efficiency, reduce costs, and support a more resilient energy network.

Discover how Rejsekortet, a vital part of Denmark's public transit system, has leveraged ServiceNow to expand its platform and improve services for millions of users, showcasing a real-life example of the platform's power.

Go beyond traditional automation with the power of NVIDIA and ServiceNow. We'll demonstrate how our integrated technologies are enabling organisations to leverage AI for advanced analytics, predictive insights, and intelligent automation. You'll leave with a clear vision of how to harness the potential of this partnership to drive tangible business results.

The formal presentations may be over, but the networking continues! Join us for a relaxed evening of dinner, bubbles, and conversation, where you can solidify connections and reflect on the day's insights.