Talere

Henrik Madsen
CEO, Devoteam Technology Consulting

Setting the stage: A Devoteam welcome

Henrik Madsen, CEO of Devoteam's ServiceNow unit, kicks off the day with an inspiring welcome, outlining the vision for digital transformation and the key themes that will be explored throughout the conference.

Closure

The formal presentations may be over, but the networking continues! Join us for a relaxed evening of dinner, bubbles, and conversation, where you can solidify connections and reflect on the day's insights.

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Damien Davis
Senior Director, IMPACT Advocacy at ServiceNow

Making An Impact

ServiceNow AI Agents don’t just assist, they take action. Damien Davis from ServiceNow presents Agentic AI for business transformation.

Transformation titans: A candid conversation on platform success

Prepare for an unscripted and informative panel discussion, where Damien Davis from ServiceNow will lead Susanne Hansen, Malene Bartholin, and Maria Kähler as they share their candid insights on achieving tangible business results with ServiceNow, and navigate the challenges of modern digital landscapes.

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Malene Bartholin
Vestas Product Owner (Enterprise Service Management)

Vestas's digital transformation of employee services

In this session, Malene Bartholin from Vestas will detail the company's comprehensive digital transformation of its employee service ecosystem. Gain valuable insights into their approach to improving productivity and the digital employee experience.

Transformation titans: A candid conversation on platform success

Prepare for an unscripted and informative panel discussion, where Damien Davis from ServiceNow will lead Susanne Hansen, Malene Bartholin, and Maria Kähler as they share their candid insights on achieving tangible business results with ServiceNow, and navigate the challenges of modern digital landscapes.

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Christian Lindholm Christiansen
Country Manager Denmark at ServiceNow

The Danish ServiceNow perspective

Christian Christiansen presents a focused look at the Danish ServiceNow market, highlighting key initiatives and the platform's growing impact.

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Maria Juel Kähler
Managing Director, Devoteam Digital Impulse

Beyond software: Mastering strategic platformization

Learn how to create a scalable platform strategy that aligns with your business objectives, driving digital transformation and maximizing return on investment, based on our in-depth analysis of EMEA's platformization landscape

Transformation titans: A candid conversation on platform success

Prepare for an unscripted and informative panel discussion, where Damien Davis from ServiceNow will lead Susanne Hansen, Malene Bartholin, and Maria Kähler as they share their candid insights on achieving tangible business results with ServiceNow, and navigate the challenges of modern digital landscapes.

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Susanne Hansen
Head of Automation and Development hos Københavns Kommune

City of Copenhagen's ServiceNow strategy delivered measurable profit realisation

ServiceNow has become a powerful tool for the City of Copenhagen. Susanne Hansen will present the city's approach to maximising its investment, showcasing how they have achieved significant profit realisation. Gain insights into their best practices and lessons learned.

Transformation titans: A candid conversation on platform success

Prepare for an unscripted and informative panel discussion, where Damien Davis from ServiceNow will lead Susanne Hansen, Malene Bartholin, and Maria Kähler as they share their candid insights on achieving tangible business results with ServiceNow, and navigate the challenges of modern digital landscapes.

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Jakob Lind Nilsson
Senior Business Advisor & Principal Consultant hos Devoteam

What has ServiceNow to do with time travelling?

In hindsight it’s all so clear! Imagine looking back at a failed ServiceNow implementation. I bet you would all easily be able to come up with lots of reasons why you failed. But that is simply too late. Instead you should try to predict what might go wrong and then do something about it. With focus on a typically quite complex area like Governance, Risk & Compliance, we have taken a trip to the future and conducted a 'premortem' analysis, that will help you understand what went wrong in your future ServiceNow GRC implementation and increase your chance of success.

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Martin Ploug
Telia Group Integrated Risk Management Lead

Taking IRM from concept to reality - across six countries and 20,000 colleagues

Telia Company has adopted ServiceNow as its single platform for GRC and IRM to deliver a real-time view of risk and compliance across all our markets. This session will review how Telia has taken ServiceNow's out-of-the-box IRM experience to the next level, enabling all business units across the organization to effectively and efficiently work with risk and compliance for their Entities, while retaining full transparency for the company's central Risk Management function.

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Helene Krejsager
Product Owner hos Energinet

Energinet: Transforming Asset Management for Denmark's energy future

Helene Krejsager presents Energinet's innovative approach to asset management, showcasing how they've utilised ServiceNow to drive efficiency, reduce costs, and support a more resilient energy network.

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Trine Kvist
Operations Manager hos Rejsekort & Rejseplan

Beyond ticketing: Rejsekortet's platform expansion

Discover how Rejsekortet, a vital part of Denmark's public transit system, has leveraged ServiceNow to expand its platform and improve services for millions of users, showcasing a real-life example of the platform's power.

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